Shipping And Returns

 

  

 

 UK Next Working Day Delivery (For orders before 10 A.M.) Will required a signature.

Shopping with CowhideRugsLondon.co.uk couldn't be easier and we deliver worldwide.

Once you place your order for products such as cowhide rugs we will e-mail you the tracking number. The cow hide will be dispatched through UPS or DHL and will require a signature.

All the items are in stock in London UK Next Working Day Delivery (For orders before 10 A.M.) Will required a signature.

All purchases are dispatched for next working day. All claims for non delivery must be made within 4 days of placing the order.

We make every effort to deliver goods on the day we specify. But we cannot guarantee delivery on that day as we have to relay in a third party to do so. 
 
We use UPS who are one of the largest and probably the most reliable delivery company worldwide and 97% of the parcels are delivery next working day.

U.K. Delivery Monday-Friday

  1 Cowhide Rug                     £12.50
  2 Cowhide Rugs                    £16.00
  Small items                             £ 7.00

 

Same Day delivery for London and Near London £25. (upon request)

Saturday delivery is available upon request for £38

Flexible collection (the same price as UK next Working Day Delivery)-Collect your parcel

from a near UPS Access Point. They are open evenings and weekends.

 

Refund Policy

We take pride in the premium quality of our items and offer a "no questions asked" money back guarantee. If you would like to return your item (s) you must do so within 14 days of receipt your purchase.  Buyer are responsible for the return delivery cost.

Cowhides are natural products and may have slighly markins or imperfections but these are part of the unique caracter of the hides and should not be considered to be defects. 

RETURNS SHOULD BE SENT ON A SIGNED FOR SERVICE TO THE FOLLOWING ADDRESS WITH YOUR NAME AND ORDER NUMBER

COWHIDE RUGS LONDON

24 SHAFTESBURY WAY

TWICKENHAM

TW2 5RP

All returned goods must be in a full un-used condition. Once we receive the item and inspect it for damage, we aim to refund your original purchase price within 3 days.

EUROPE

Express Service £26 (delivery in 2-3 days for most EU countries

Small items         £16

 

 

 

 

International delivery outside Europe and USA

 

Due to high demand Southamericadirect ships to many countries all over the world. The cost of international deliveries can vary based on the amount of items you wish to purchase from us. We therefore ask that you contact us to give you the best price we can get.

If you have any questions on the courier services we use, please contact us.